PRIVACY POLICY

"Madonas laukceltnieks", Ltd.

VAT. No. LV40003035273

Address: Saules iela 61, Madona, Madonas novads, LV-4801

Phone: +371 29 189 434

1. Introduction

"Madonas laukceltnieks", Ltd. (hereinafter – the Controller) processes personal data obtained from the data subject – the user of the website mlc.lv (hereinafter – the Website).

The Controller respects the privacy and personal data protection of the User and ensures that data processing is lawful, in accordance with applicable legislation – including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and other laws in the field of privacy and data processing.

This privacy policy is intended to provide the User with the information required under the GDPR.

It applies to data processing regardless of the format or environment in which the User provides their data (via the Website, in paper form, in person, or by phone).

The Controller reserves the right to amend these terms at any time. It is the responsibility of Website visitors to check for updates.

2. Controller Identification and Contact Information

"Madonas laukceltnieks," Ltd.

VAT. No.: LV40003035273

Address: Saules iela 61, Madona, Madonas novads, LV-4801

Website: mlc.lv

Email: info@mlc.lv

Phone: +371 29 189 434

3. Purpose and Legal Basis for Data Processing

When a User submits their personal data via phone, contact form, email, or mail, the Controller stores and uses this information to fulfil or conclude a service agreement. This includes client identification, contract preparation and execution, service delivery, customer support, complaint handling, loyalty building, billing, debt recovery, evidence provision, website maintenance, business planning and analysis.

Data may also be processed to comply with legal obligations, including providing information to public authorities.

Legal grounds for processing: contract performance, legal obligations, consent, or legitimate interests (e.g., verifying identity, improving website usage, service delivery efficiency).

4. Categories of Personal Data

Examples of personal data categories include: name, personal ID number, email or postal address, IP address, phone number, message content, etc.

5. Data Recipients

Data is accessible only to employees whose duties require it to fulfil or conclude a contract.

The Controller may also use third-party service providers bound by contractual obligations and monitored for compliance.

6. Categories of Data Subjects

Data subjects include current, former, and potential clients, as well as individuals contacting the Controller.

7. Data Transfers Outside Latvia

The Controller does not plan to transfer data outside Latvia, the EU, or EEA. However, as the Website uses services like Google and Facebook, it cannot be guaranteed that those companies will not transfer data outside the EU/EEA.

8. Data Retention Period

Personal data is stored as long as a legal basis exists. Unless otherwise required, data is deleted no later than three months after the basis for storage ends – unless retention is required for legal purposes (e.g., accounting or legal claims).

9. Data Subject Rights

Data subjects may request access to their data within one month of submitting a request.

Requests can be submitted in writing at the Controller’s address (with ID), by post, or by email with a secure electronic signature.

Upon receiving a request, the Controller verifies the identity, reviews the request, and responds in accordance with applicable laws.

Data subjects have the right to access, correct, delete, restrict or object to the processing of their data, unless it conflicts with legal obligations (e.g., contract execution).

Access may be denied if prohibited by law in cases such as national security, criminal investigation, public safety, or financial oversight.

10. Cookies

The Website collects visitor data to assess its usefulness and improve functionality.

The Controller uses Google Analytics to analyse usage. Learn more: https://support.google.com/analytics/answer/1012034

Opt-out: https://tools.google.com/dlpage/gaoptout

The website server may log technical data (device, browser, IP, date/time) for security and technical purposes.

Cookies are small files stored on the user’s device and help personalise content, save preferences, and track usage.

Cookies may store user choices, IP addresses, and browsing history. Some cookies may be stored for up to one year.

Only authorised employees may access statistical data.

More info and cookie settings: www.aboutcookies.org

11. Third-Party Websites

The Website may include third-party services (e.g., Google, Facebook) which use their own cookies and privacy policies.

The Website uses Facebook Pixel to personalise content and ads.

Facebook Privacy Policy: https://www.facebook.com/about/privacy/

You may adjust your Facebook ad settings in your user profile.

12. Right to File a Complaint

Data subjects may file a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija).

Documents may be submitted by post, via email (signed with secure e-signature), or delivered to Blaumaņa iela 11/13, Rīga.

Email: info@dvi.gov.lv

Website: www.dvi.gov.lv

13. Validity of the Privacy Policy

We reserve the right to update this Privacy Policy periodically to clarify how we process your data.

We encourage you to review this policy regularly to stay informed about how your data is handled on the Website.